ETS 3 :: Requirements / Support
Requirements. Which PC do I need to work with ETS ?
| Operating Systems | Hardware | KNX Network Interfaces |
|---|---|---|
(Windows 98) WIN XP (recommended) NOT Windows Server
| 1 GHz 256MB 3 GB HD 1024 x 768 | RS232 USB or IP ( iETS embedded server (EIBLib/IP) or EIBNet/IP)
Do NOT use a "USB to SERIAL ADAPTER" ! |
Will I need training to work with ETS?
ETS 3 Professional is a powerful and advanced tool. Before you can realize installations with ETS, you have to get acquainted with the essentials of the KNX bus system, and how these are represented and manipulated in the software.
Several publications are available that explain both the KNX system and ETS. You can obtain more information also via the KNX manufacturers and their distributors. Here you will also find the indispensable detailed information about which product combinations you need for the realization of various functions
In an increasing number of countries, KNX is part of the educational curriculum in courses ranging from universities to vocational training.
Many schools offer dedicated training packages on KNX and ETS. Make sure to check the list of Training Centers certified by the KNX Association
Technical Support / Hotline / F.A.Q.
Please consider these options in this order before you consider contacting us:
- For help concerning installation guidelines or problems relating to products, please check with your KNX manufacturer hot-line.
- The software you are using, can have a Help or even a Troubleshooter . These can both be found back under the menu under Help. There is a lot of information there too.
- Read our ETS 3 FAQ (Frequently Asked Questions) to see whether your issue is a familiar one that has been answered.
- Have a look if your question hasn't already been answered in a previous support case from another user.
Search the support site. - If you own an official ETS license, KNX offers you free level 1 support in several languages; check our support site (https://support.eiba.com).
