Support
This table gives an overview of all available resources in order to help you:
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Type | Description | |
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This Web Site |
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web site |
Our web site contains a lot of information. It might be possible that it contains the answer to your question. Use the menu on the left side in order to find it.
Please check the national sites in order to found more information in your language. |
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ETS Help |
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The ETS software contains a help as well as a troubleshooter. This may also help you to find info about the usage of ETS 3 functions but also gives you info on how to solve your problem. You can find this help and troubleshooter in the menu "Help" of your ETS software. |
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Product Related Problems |
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For help concerning installation guidelines or problems relating to products, please check with your KNX manufacturer hot-line.
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FAQ |
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web site |
This is a database where all common known issues are registered, together with their solutions of course. Available in: English, German, Dutch and French.
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Support Site |
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web site |
If the solution for your problem is not in the FAQ then please use this website in order to report us this problem. This web site allows a fllexible processing of support cases. Moreover it is secured by means of SSL. Available in English, German, Dutch and French.
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email address |
You can send all your support messages via your online shop account by creating a support ticket. |
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email addres |
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email address |
You can use this email address for certification-related questions. |
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